Hanley Health & Wellbeing Walk-In Centre

The Hanley Health & Wellbeing Centre is open 8am to 8pm 365 days per year. We have a registered list as well as see walk in patients.  Our registered patients have pre booked appointments but the walk in can access the service at any time between the opening hours. 
 
Services for walk in are as follows:  

minor ailment/minor injuries seen and treated as appropriate. This includes, blood tests, simple head injuries, gynaecological problems, coughs, colds, D&V, removal of foreign bodies any area, throat ear and eye infections,  ECG’s  Emergency Contraception (CASH centre) etc etc.  

We are a GP led clinic and have a GP on site between the opening hours, however, walk in patients are mainly seen by nurse practitioners with the back up of a GP when required.
 
We do not provide any repeat prescriptions, chronic disease management, second opinions or refer walk in patients.
 
The general wait time is 30 minutes (with the exception of busy times).  On a busy day we can see up to 150 patients during the 12 hour period.  We see many homeless patients and deal with most of the local hostels.